My device is incompatible with the game, why?
Subway Surfers v. 2.0 and higher supports devices with Android, iOS, and Amazon only.
The minimum requirements are as follows:
- iOS 11 or later
- Android OS 5 or later
- more than 768 MB RAM
- Fire OS 5 or later
If you cannot install or open the game on your device, please update your Operating System (Android OS, iOS) or play on another supported device.
Notes: Huawei devices released after 15th May 2019 don't have access to Google Mobile Services (read here). We advise you to use the original Google Play site/store to update and save your game progress successfully.
The support for HP Chromebook has been recently stopped and Subway Surfers is no longer available in the Google Play store on this device.