Dino is a free character that you can unlock by connecting your game to Facebook.
It is important to mention that Facebook connectivity is only available for players 13 years old and up. We care about all of our players, and that is why we follow COPPA. You can find out more with our Privacy Policy & Terms of Service
If you chose the wrong age right after the game's installation, then you can also reinstall the game and put the correct age once again. However, please be aware that reinstallation will delete the current progress that you have saved locally on your device. Sadly, there is no option to change the age in the game.
If Dino fails to unlock after connecting to your Facebook account – or if you lost access to Dino – please submit a request below and provide your account information to contact our Support Team. It would be great if you mentioned 'Dino' in the subject.
Your account information is important for us to know as it will help speed up the process of resolving your inquiry, along with any additional information that would be helpful in solving your request.
To retrieve your account information, you’ll need to do the following:
1. In the game, open the Settings menu by tapping on the Cogwheel icon in the upper left corner of the Home screen.
2. Tap on the version number located in the bottom right corner of the Settings menu.
3. A notification ‘Copied Info To Clipboard’ will appear if done correctly.
4. Along with your message, please paste the copied information into the 'Submit a request' form below